Trust at a Distance

Trust at a Distance
Trust at a Distance
6 Strategies for Managing in Remote Workspaces
Edition: 1
Pages: 168
Publication Date: 18 November, 2025  Available in all formats
EPUB ISBN: 9798890571106
PDF ISBN: 9798890571090

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Build real trust in the remote workplace by mastering proven strategies for leading employees who work from home, the corner coffee shop, or the downtown office.

The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present the seven essential strategies that create strong virtual and hybrid workplace relationships.

Readers will learn to do the following:

• Amplify communication
• Clarify direction
• Build predictability
• Redefine accountability
• Create connections
• Equip their people
• Leverage in-person experiences

Trust at a Distance addresses common remote-work challenges, such as unclear communication, lack of information, and weakened relationships. This guide is perfect for leaders navigating hybrid and remote teams. By the time readers are finished reading, they will be inspired and confident that trust really can be built at a distance!
Description
Build real trust in the remote workplace by mastering proven strategies for leading employees who work from home, the corner coffee shop, or the downtown office.

The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present the seven essential strategies that create strong virtual and hybrid workplace relationships.

Readers will learn to do the following:

• Amplify communication
• Clarify direction
• Build predictability
• Redefine accountability
• Create connections
• Equip their people
• Leverage in-person experiences

Trust at a Distance addresses common remote-work challenges, such as unclear communication, lack of information, and weakened relationships. This guide is perfect for leaders navigating hybrid and remote teams. By the time readers are finished reading, they will be inspired and confident that trust really can be built at a distance!
Table of contents
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Introduction
  • It’s a Whole New Day
  • Strategy 1: Amplify Communication
  • Strategy 2: Clarify Direction
  • Strategy 3: Build Predictability
  • Strategy 4: Redefine Accountability
  • Strategy 5: Create Connections
  • Strategy 6: Equip Your People
  • Negotiating the In-Person Dilemma
  • Discussion Guide
  • Notes
  • Acknowledgments
  • Index
  • About the Authors
Review quote
“Everyone needs this guide to lean into practical trust-building strategies to thrive in a virtual and hybrid workplace.”
-Greg Windfeldt, President and CEO, Preferred Credit, Inc.

“This book offers masterful research-based insight and actionable practices to navigate the challenges of remote relationships in this new world of work.”
-Brian Morris, President, Leadercast

“Incredibly valuable for today's evolving workspaces…relatable and grounded in real-world approaches for building trust in virtual workspaces.”
-Sara E. Patrick, President and CEO, Midwest Reliability Organization

“In this groundbreaking work, Horsager and Kendall challenge and equip us to develop high-performance teams in today's remote-centric environment.”
-Ross Allen, President, Bethel University, St. Paul, MN

“This book will keep teams aligned, accountable, and engaged, no matter the distance.”
-Blair Gladding, Executive Director, The Institute for CARING

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