The Win-Win Workplace

An Instant New York Times Bestseller
Winner, 2025 Good Business Book Awards (Business – Management)
Finalist, 2025 IAN Book Awards (Business/Leadership/Management)

What if the most powerful growth strategy in business today isn't AI or cost-cutting-but your people?

In an era defined by talent shortages, employee disengagement, DEI backlash, and pressure for measurable ROI, this groundbreaking leadership book delivers a bold answer: share power to unlock performance.

Based on research from more than 1,200 companies-including Walmart, Google, and JPMorgan Chase-this data-driven business book reveals how employee empowerment, inclusive leadership, and human capital strategy drive profitability, retention, and long-term growth. For the first time, the research quantifies the financial impact of investing in people.

Jackson offers 9 proven strategies:
• Centering employee voice
• Building mutualistic, high-trust workplaces
• Advancing intersectional inclusion
• Reimagining employee benefits
• Activating frontline leaders
• Hiring STARs (Skilled Through Alternative Routes)
• Developing deep talent benches
• Using human capital reporting as competitive strategy
• Practicing distributed leadership

For CEOs, CHROs, HR leaders, and managers, this practical guide shows how equity and profits rise together-proving that people-first leadership is a competitive advantage.

• Cover
• Title Page
• Copyright Page
• Dedication
• Contents
• Foreword by Jim McCann
• Introduction: A New World Order for Work
• Chapter 1: Centering Employee Voices
• Chapter 2: Committing to Win-Win Relationships
• Chapter 3: The Whole Employee: How Intersectional Inclusion Unlocks Potential
• Chapter 4: Reimagining Employee Benefits
• Chapter 5: Activating Frontline Leaders
• Chapter 6: Rethinking Credentials
• Chapter 7: Developing Deep Talent Benches
• Chapter 8: Using Human-Capital Reporting as a Competitive Strategy
• Chapter 9: Distributing Leadership: Letting Every Worker Be an Entrepreneur
• Chapter 10: How to Measure Impact and ROI in the Win-Win Workplace
• Conclusion: Reaping the Rewards of a Win-Win Workplace
• Discussion Guide
• Appendix A: The Nine Win-Win Workplace Pillars
• Appendix B: Facilitator Guide
• Notes
• Acknowledgments
• Index
• The Win-Win Workplace Toolkit
• About the Author

“This work is a game-changer for understanding how employee voice drives business success and also how transforming approaches to talent management builds stronger companies.”
-Joseph Nolan, Chairman, President, and CEO, Eversource Energy

“Jackson's work navigates the tensions inherent to business, offering a solution that's data- and people-driven, as well as strategic and tactical, and values workers' skills and their well-being. This holistic approach deserves attention.”
-Ginni Rometty, former Chairman, President, and CEO, IBM, and author of Good Power

“This book is a powerful guide for any leader looking to create a workplace where employees and the business can flourish together.”
-Gerald Chertavian, Senior Lecturer, Harvard Business School, and founder of Year Up United

“A thoughtful exploration of the modern workplace and an effective case for why centering employee voices is key to a more engaged workforce and resilient business.”
-Lindsay Kaplan, cofounder of Chief

“Any employer looking to learn about the benefits and approaches to skills-based hiring would benefit from Jackson's work.”
- Byron Auguste, CEO and Cofounder, Opportunity@Work