Cultural Intelligence
Cultural Intelligence
Surviving and Thriving in the Global Village
Edition: 3
Pages: 216
Publication Date: 20 March, 2017
Available in all formats
EPUB
ISBN:
9781626568679
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ISBN:
9781626568662
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In our ever-expanding globalized world, this classic on navigating intercultural relationships is even more relevant than when it first came out; this new revised edition now focuses on how to actively develop your cultural IQ.
Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques and people skills that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to disable your “cultural cruise control” and pay attention in a mindful and creative way to cues in cross-cultural situations. Over time, you'll develop a repertoire of skills appropriate to different intercultural settings and be able to choose the right ones for any given interaction-the authors call this ability CQ, or cultural intelligence.
This third edition has been updated throughout and broadens the focus beyond business to include organizations of all kinds-nonprofits, governments, educational institutions, and more. It places a greater emphasis on the active development of CQ and includes a new scale for measuring your CQ level.
Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques and people skills that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to disable your “cultural cruise control” and pay attention in a mindful and creative way to cues in cross-cultural situations. Over time, you'll develop a repertoire of skills appropriate to different intercultural settings and be able to choose the right ones for any given interaction-the authors call this ability CQ, or cultural intelligence.
This third edition has been updated throughout and broadens the focus beyond business to include organizations of all kinds-nonprofits, governments, educational institutions, and more. It places a greater emphasis on the active development of CQ and includes a new scale for measuring your CQ level.
Description
In our ever-expanding globalized world, this classic on navigating intercultural relationships is even more relevant than when it first came out; this new revised edition now focuses on how to actively develop your cultural IQ.
Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques and people skills that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to disable your “cultural cruise control” and pay attention in a mindful and creative way to cues in cross-cultural situations. Over time, you'll develop a repertoire of skills appropriate to different intercultural settings and be able to choose the right ones for any given interaction-the authors call this ability CQ, or cultural intelligence.
This third edition has been updated throughout and broadens the focus beyond business to include organizations of all kinds-nonprofits, governments, educational institutions, and more. It places a greater emphasis on the active development of CQ and includes a new scale for measuring your CQ level.
Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques and people skills that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to disable your “cultural cruise control” and pay attention in a mindful and creative way to cues in cross-cultural situations. Over time, you'll develop a repertoire of skills appropriate to different intercultural settings and be able to choose the right ones for any given interaction-the authors call this ability CQ, or cultural intelligence.
This third edition has been updated throughout and broadens the focus beyond business to include organizations of all kinds-nonprofits, governments, educational institutions, and more. It places a greater emphasis on the active development of CQ and includes a new scale for measuring your CQ level.
Table of contents
- Cover
- Title Page
- Copyright Page
- Dedication
- Contents
- Preface
- Acknowledgments
- 1. Living and Working in the Global Village
- 2. Cultural Knowledge
- 3. Mindfulness and Cross-Cultural Skills
- 4. Making Decisions across Cultures
- 5. Communicating and Negotiating across Cultures
- 6. Motivating and Leading across Cultures
- 7. Working with Multicultural Groups and Teams
- 8. Developing Cultural Intelligence in an Interconnected World
- Conclusion: The Essentials of Cultural Intelligence
- Appendix: Short Form Cultural Intelligence Assessment
- Notes
- Bibliography
- Index
- About the Authors
Review quote
“Coaches all of us on how to live and work more effectively in a world economy that no longer recognizes nor understands borders.”
-Nancy J. Adler, S. Bronfman Chair in Management, McGill University
“Peppered throughout with fascinating stories and anecdotes, this book is as entertaining as it is instructive.”
-David Ryback, Business to Business magazine
“Highly recommended reading for business people and as a supplemental reading in courses on international business.”
-Library Journal
-Nancy J. Adler, S. Bronfman Chair in Management, McGill University
“Peppered throughout with fascinating stories and anecdotes, this book is as entertaining as it is instructive.”
-David Ryback, Business to Business magazine
“Highly recommended reading for business people and as a supplemental reading in courses on international business.”
-Library Journal
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