Profit Building

Preface
1 What Managers Need to Know About Cutting Costs and Improving Profits
The Profit Improvement Paradox
Profit Improvement Paradox Test
Development of the Profit Building Process
2 Improving Profits: Better Ways Than Layoffs
The Downsizing Dilemma
Perpetuating the Profit Improvement Paradox Summary
3 The Profit Building Process
Just What Is PBP?
Summary
4 Choosing and Managing the Profit Building Team
Picking Your Team
PBT in Action
Tips for Choosing and Managing Your Team
Summary
5 Preparing Your Team and the Organization
The Organizational Complexity Predictor
PBT Preparation
Managing Change
Basic Innovation and Adoption
Summary
6 Generating Creative Solutions by Asking the Questions
From Questions to More Questions . . . To Solutions
Questions Brainstorming in Action
Start Asking Questions
Questions Brainstorming Jump-Start List
Answering the Questions
Facilitating Questions Brainstorming
Summary
7 Taking Action and Documenting Results
The Components
Ranking the Questions
Developing a Performance Improvement Plan
Why Document It?
Managing the Process Summary
8 Reviewing Progress and Following-Up
My Learning Experience
A Thorough Inspection
Timely Follow-up
Igniting the Process
Asking the Next PBP Question
The Manager's Role in Implementing the
Innovation
Summary
9 Fifty Action Steps for Immediate Profit Improvement
How to Use the List
Ideas to Reduce Costs and Build Profits
Revenue
Other Personnel Costs
Summary
10 Sixty Further Steps to Cut Costs in All Areas of Your Business Communications Utilities
Professional Fees
Marketing
Public Relations
Insurance
Travel and Entertainment
Equipment Rental and Maintenance
Facilities Cost
Vehicles
Other Supplies and Services
Other Expenses
11 How and Where to Get Started
Appendix
Profit Building Process
Forms
Footnotes
Bibliography
Author Biography
Index