Win the Heart
Win the Heart
How to Create a Culture of Full Engagement
Edition: 1
Pages: 160
Publication Date: 05 March, 2019
Available in all formats
EPUB
ISBN:
9781523099894
PDF
ISBN:
9781523099887
You don't have access to this content. Please try to log in with your institution. Sign In
Employee engagement is shockingly low-but it's not an employee problem; it's a leadership problem. Bestselling author Mark Miller says it's up to leaders to create a workplace where their employees truly want to be-and he reveals four keys to doing it.
According to Gallup's 2017 report, only 33% of workers are engaged at work--and the numbers have been low for years. Leaders have tried and failed to address this critical problem. Based on Mark Miller's research, this book both simplifies and operationalizes the necessary behaviors to reverse this troubling trend. The missing link is realizing that the pandemic of low engagement is not a problem with the workers, it is a problem with the leaders.
In this charming fable, Blake, a young CEO, is convinced something is not quite right in his organization. Sales, profits, and customer satisfaction are barely improving, the competition is gaining on them and no one appears to care. And when he's honest with himself, he's lost his fire as well. He just can't put his finger on the problem. Blake seeks out his old friend and first mentor, Debbie Bruster. She sends Blake on a journey to discover the key to engaging leadership. By the end of his journey, Blake has discovered a powerful philosophy to guide his decisions in the future, and four drivers of engagement to implement today.
According to Gallup's 2017 report, only 33% of workers are engaged at work--and the numbers have been low for years. Leaders have tried and failed to address this critical problem. Based on Mark Miller's research, this book both simplifies and operationalizes the necessary behaviors to reverse this troubling trend. The missing link is realizing that the pandemic of low engagement is not a problem with the workers, it is a problem with the leaders.
In this charming fable, Blake, a young CEO, is convinced something is not quite right in his organization. Sales, profits, and customer satisfaction are barely improving, the competition is gaining on them and no one appears to care. And when he's honest with himself, he's lost his fire as well. He just can't put his finger on the problem. Blake seeks out his old friend and first mentor, Debbie Bruster. She sends Blake on a journey to discover the key to engaging leadership. By the end of his journey, Blake has discovered a powerful philosophy to guide his decisions in the future, and four drivers of engagement to implement today.
Description
Employee engagement is shockingly low-but it's not an employee problem; it's a leadership problem. Bestselling author Mark Miller says it's up to leaders to create a workplace where their employees truly want to be-and he reveals four keys to doing it.
According to Gallup's 2017 report, only 33% of workers are engaged at work--and the numbers have been low for years. Leaders have tried and failed to address this critical problem. Based on Mark Miller's research, this book both simplifies and operationalizes the necessary behaviors to reverse this troubling trend. The missing link is realizing that the pandemic of low engagement is not a problem with the workers, it is a problem with the leaders.
In this charming fable, Blake, a young CEO, is convinced something is not quite right in his organization. Sales, profits, and customer satisfaction are barely improving, the competition is gaining on them and no one appears to care. And when he's honest with himself, he's lost his fire as well. He just can't put his finger on the problem. Blake seeks out his old friend and first mentor, Debbie Bruster. She sends Blake on a journey to discover the key to engaging leadership. By the end of his journey, Blake has discovered a powerful philosophy to guide his decisions in the future, and four drivers of engagement to implement today.
According to Gallup's 2017 report, only 33% of workers are engaged at work--and the numbers have been low for years. Leaders have tried and failed to address this critical problem. Based on Mark Miller's research, this book both simplifies and operationalizes the necessary behaviors to reverse this troubling trend. The missing link is realizing that the pandemic of low engagement is not a problem with the workers, it is a problem with the leaders.
In this charming fable, Blake, a young CEO, is convinced something is not quite right in his organization. Sales, profits, and customer satisfaction are barely improving, the competition is gaining on them and no one appears to care. And when he's honest with himself, he's lost his fire as well. He just can't put his finger on the problem. Blake seeks out his old friend and first mentor, Debbie Bruster. She sends Blake on a journey to discover the key to engaging leadership. By the end of his journey, Blake has discovered a powerful philosophy to guide his decisions in the future, and four drivers of engagement to implement today.
Table of contents
- Cover
- Title Page
- Copyright Page
- Contents
- Introduction
- Epiphany
- Engagement
- Reality
- Reunion
- The Box
- Clues
- Selma
- Next
- Florence
- Pella
- Eight Digits
- Green Bay
- Update
- Connection
- Environment
- Affirmation
- Responsibility
- Huddle
- B O B
- Win the Heart
- The Future
- Epilogue
- Acknowledgments
- About the Author
Review quote
“Virtually anything is possible if enough people care…Win the Heart will show you how to ensure they do!”
-Scott Harrison, New York Times bestselling author of Thirst
“Win the Heart is an easy, entertaining, and engaging read with simple yet powerful reminders of our role as leaders. I couldn't put it down! If you want something magical to happen in your organization, read and apply the ideas in this book.”
-Dina Dwyer-Owens, Brand Ambassador and former CEO, Neighborly
“Win the Heart: easy to read, profoundly simple, rock solid! Mark Miller has written another classic!”
-Bobb Biehl, executive mentor and author
“Win the Heart is a must-read for any leader at any level! In your hands, you hold a brilliant roadmap that breaks down how to make choices as a leader to overcome the 'just a job' mentality and catapult your organization to new heights.”
-Simon T. Bailey, breakthrough strategist
-Scott Harrison, New York Times bestselling author of Thirst
“Win the Heart is an easy, entertaining, and engaging read with simple yet powerful reminders of our role as leaders. I couldn't put it down! If you want something magical to happen in your organization, read and apply the ideas in this book.”
-Dina Dwyer-Owens, Brand Ambassador and former CEO, Neighborly
“Win the Heart: easy to read, profoundly simple, rock solid! Mark Miller has written another classic!”
-Bobb Biehl, executive mentor and author
“Win the Heart is a must-read for any leader at any level! In your hands, you hold a brilliant roadmap that breaks down how to make choices as a leader to overcome the 'just a job' mentality and catapult your organization to new heights.”
-Simon T. Bailey, breakthrough strategist
Similar titles
