From the Ground Up
From the Ground Up
How Frontline Staff Can Save America's Healthcare
Edition: 1
Pages: 240
Publication Date: 10 November, 2020
Available in all formats
EPUB
ISBN:
9781523091898
PDF
ISBN:
9781523091881
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“Everyone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery.”
-Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization
Healthcare continues to be our fastest-growing sector-three times more than the rest of the economy. Yet it costs almost twice as much in the United States as it does in other countries, and its delivery systems are widely acknowledged to be fragmented, uneven in quality, and difficult to negotiate for the patients they aim to serve. Systemic changes are needed to create structures and processes that address these intrinsic flaws.
Practical and inspiring, this book draws on theories and practices that promote organizational change and outlines processes for establishing labor-management partnerships that utilize the knowledge and experience of administrators and staff at all levels. Through details of past and current practices of frontline participation, readers will discover proven methods for improving healthcare in the United States by listening to and implementing the ideas of frontline staff and patients.
-Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization
Healthcare continues to be our fastest-growing sector-three times more than the rest of the economy. Yet it costs almost twice as much in the United States as it does in other countries, and its delivery systems are widely acknowledged to be fragmented, uneven in quality, and difficult to negotiate for the patients they aim to serve. Systemic changes are needed to create structures and processes that address these intrinsic flaws.
Practical and inspiring, this book draws on theories and practices that promote organizational change and outlines processes for establishing labor-management partnerships that utilize the knowledge and experience of administrators and staff at all levels. Through details of past and current practices of frontline participation, readers will discover proven methods for improving healthcare in the United States by listening to and implementing the ideas of frontline staff and patients.
Description
“Everyone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery.”
-Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization
Healthcare continues to be our fastest-growing sector-three times more than the rest of the economy. Yet it costs almost twice as much in the United States as it does in other countries, and its delivery systems are widely acknowledged to be fragmented, uneven in quality, and difficult to negotiate for the patients they aim to serve. Systemic changes are needed to create structures and processes that address these intrinsic flaws.
Practical and inspiring, this book draws on theories and practices that promote organizational change and outlines processes for establishing labor-management partnerships that utilize the knowledge and experience of administrators and staff at all levels. Through details of past and current practices of frontline participation, readers will discover proven methods for improving healthcare in the United States by listening to and implementing the ideas of frontline staff and patients.
-Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization
Healthcare continues to be our fastest-growing sector-three times more than the rest of the economy. Yet it costs almost twice as much in the United States as it does in other countries, and its delivery systems are widely acknowledged to be fragmented, uneven in quality, and difficult to negotiate for the patients they aim to serve. Systemic changes are needed to create structures and processes that address these intrinsic flaws.
Practical and inspiring, this book draws on theories and practices that promote organizational change and outlines processes for establishing labor-management partnerships that utilize the knowledge and experience of administrators and staff at all levels. Through details of past and current practices of frontline participation, readers will discover proven methods for improving healthcare in the United States by listening to and implementing the ideas of frontline staff and patients.
Table of contents
- Cover
- Title Page
- Copyright Page
- Dedication
- Contents
- Foreword by Mitchell H. Katz, MD
- Introduction: Uprising
- Part One Background
- Part Two Best Practices
- Part Three The Future
- Epilogue: A Call for Collective Action
- Notes
- References
- Acknowledgments
- Index
- About the Authors
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